Return Policy

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Return, Refund & Exchange Policy

  • If you decide to part ways with your purchase, books-outlet.com understands. We offer a refund within 7 days of your purchase, provided the items in their original state, and with the original packaging intact.
  • When returning items, please include a copy of the invoice and specify the reason for the return.
  • Customers are responsible for the return shipping costs, and we recommend using a traceable delivery method, such as a courier or registered post.
  • While we won’t refund delivery charges, if the received item doesn’t match your order, books-outlet.com covers all delivery charges in return or exchange scenarios.
  • Rest assured, refund requests will be processed within 7 working days after receiving the returned products.
  • Ship all returns to the Sender address:
  • For any questions regarding exchanges and returns, reach out to us at:
    Email: info@books-outlet.com

Steps to Return or Exchange Your Items:

  1. Share your reason for return via e-mail or our helpline. Include the order number in your message.
  2. Ensure that the items you want to return, along with the invoice, are securely packed.
  3. Send the merchandise back using a traceable delivery service at your expense.

This process ensures a smooth experience for our valued customers.